Delivery

We aim to dispatch orders within 1 – 2 working days however this can vary due to stock availability.

Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

Orders placed between 2pm Thursday and 2pm Friday will be out for delivery on Monday. If Monday is a bank holiday then the order will be out for delivery on Tuesday. We accept no responsibility for late, missed or non-delivered orders as these are carried out by a courier company on our behalf.

Please note: This service does not apply during promotional periods, following a bank holiday weekend or during the Christmas & New Year period. During these times we will endeavour to get your order to you on the next working day but this may not be possible due to the large amount of orders we receive.

Delivery times shown are from date of dispatch (transit time only). All delivery dates are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

Standard Delivery Charges

UK Mainland(excluding Rural Scotland)£4.98£5.98
Isle of Wight£13.98£16.78
Rural Scotland £14.98£17.98
Channel Islands & Isle of Man (Free Delivery to Rural Scotland on orders over £300, terms apply)£14.98£17.98
Northern Ireland & Scottish Islands £17.98£21.58
Scilly Isles £19.98£23.98
Belgium, Denmark, France, Germany & Republic of IrelandEurope Zone 1£9.98£11.98
Italy, Latvia, Luxembourg, Netherlands, Slovenia, Spain & SwedenEurope Zone 2£14.98£17.98
Austria & GreeceEurope Zone 3£19.98£23.98
Bulgaria, Czech Republic, Lithuania, Slovakia & RomaniaEurope Zone 4£24.98£29.98
Estonia, Finland, Hungary, Poland & PortugalEurope Zone 5£29.98£35.98
Norway & SwitzerlandEurope Zone 6£44.98£53.98

Delivery Times

Delivery times shown are from date of dispatch (transit time only). All delivery dates are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

UK Mainland(excluding Rural Scotland)1 day
Isle of Wight2 days
Rural Scotland 2 days
Channel Islands & Isle of Man (Free Delivery to Rural Scotland on orders over £300, terms apply)2 days
Northern Ireland & Scottish Islands 2 days
Scilly Isles 2 days
Belgium, Denmark, France, Germany & Republic of IrelandEurope Zone 12-3 days
Italy, Latvia, Luxembourg, Netherlands, Slovenia, Spain & SwedenEurope Zone 22-6 days
Austria & GreeceEurope Zone 33-9 days
Bulgaria, Czech Republic, Lithuania, Slovakia & RomaniaEurope Zone 43-7 days
Estonia, Finland, Hungary, Poland & PortugalEurope Zone 54-5 days
Norway & SwitzerlandEurope Zone 63-6 days

Free delivery offer

Applies to orders placed online totalling £300 or more for delivery to UK mainland only

Damaged, incorrectly delivered or missing goods

We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect/damaged goods are received or goods listed on the delivery note are missing please inform us within 48 hours of delivery. We are not liable for any loss of earnings or other costs incurred due to damaged or incorrect products received, or items missing from deliveries.
We’ll begin an investigation immediately and contact you with the next steps. You will be reimbursed the cost of delivery if required to send anything back to us, but please note photos will be requested for damaged items.